Services Directory

Below is a listing of common issues and the corresponding entities to call to report the problem. Please call 911 for emergencies.

City of Wilmington’s Report It/Resolve It Program

http://reportitresolveit.wilmingtonde.gov/

Submit a non-emergency request for service (e.g., pothole) or log a complaint and it will be routed to the responsible Public Works division, which will then investigate the problem and take the necessary steps to resolve it.

You will be notified electronically once the request has been submitted and be kept up-to-date on the progress of your request or complaint. It is important that you provide accurate information so we can keep you informed.

At this time, the Wilmington’s Report It/Resolve It website only handles requests and complaints to the Department of Public Works. If you do not see a category for your desired request, or your request has not been resolved or acknowledged within two business days, please contact the Public Works Call Center at (302) 576-3878.


Abandoned property
Wilm. Police Dept
302-654-5151

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Abandoned vehicles
Wilm. Police Dept.
302-654-5151

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Animal Management Issues
SPCA
302-998-2281

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Broken curb/sidewalk or potholes
Public Works
302-576-3866

......

Broken or inoperable traffic light
Public Works
302-576-3866

......

Broken pay phone
Verizon
800-275-2355

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Broken streetlight
Delmarva Power
800-375-7117

......

Building Permits
Licenses & Inspections
302-576-3030

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Building Violations
Licenses & Inspections
302-576-3030

......

Curb Deterioration
Public Works
302-576-3866

......

Damaged bus shelter
DART
302-652-3278

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Damaged mailbox
United States Postal Service
302-479-9501

......

Damaged or missing street signs
Public Works
302-576-3866

......

Downed Wire
Delmarva Power
800-375-7117

Food store/Restaurant problems
Licenses & Inspections
302-576-3030

......

Gas Leaks
Delmarva Power
800-375-7117

......

Graffiti
Downtown Visions
302-425-4200

......

Hazardous Street Condition
Public Works
302-576-3060

......

Hazardous Waste, household
Licenses & Inspections
302-576-3030

......

Homeless Issues
Downtown Visions
302-425-4200

......

Illegal trash dumping
Licenses & Inspections
302-576-3030

......

Leaking fire hydrant
Wilm Fire Dept.
302-576-3950

......

Litter on sidewalk
Downtown Visions
302-425-4200

......

Mailboxes
US Postal Services
02-429-9501

......

Missing trees or broken/hazardous tree limbs
Downtown Visions
302-425-4200

......

Narcotics Reports
Wilm. Police Dept.
302-654-5151

......

Noise Complaints
Wilm. Police Dept.
302-654-5151

......

Overflowing trash cans
Downtown Visions
302-425-4200

Overgrown weeds
Downtown Visions
302-425-4200

......

Parking Meters
Wilmington Police Dept.
302-654-5151

......

Parking violations
Department of Finance
302-571-4320

......

Potholes/Sidewalks
Public Works
302-576-3866

......

Potholes/Streets
Public Works
302-576-3866

......

Power outage
Delamarva Power
800-375-7117

......

Recycling questions
Public Works
302-576-3866

......

Rodents
Public Works
302-576-3866

......

Sidewalk deterioration
Public Works
302-576-3866

......

Street Signs
Public Works
302-576-3866

......

Streetlights
Public Works
302-576-3866

......

Traffic Signals
Public Works
302-576-3866

......

Traffic Signs
Public Works
302-576-3866

......

Trash in street
Downtown Visions
302-425-4200

......

Trees & Planters
Public Works
302-576-3866

......

Trees, Fallen
Public Works
302-576-3866

......

Water/Sewers
Public Works
302-576-386