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Downtown Visions Announces New Leadership Team as Nonprofit Evolves to Meet Downtown Wilmington’s Changing Needs

Twenty-seven-year-old organization’s clean and safe initiatives remain front and center, as small business involvement ramps up. 

Downtown Visions, a private non-profit organization that strives to keep Downtown Wilmington clean, safe and attractive for its residents, employees and visitors— announced the creation of a new leadership team to support its evolving mission. After a nationwide search, Michael Maggitti has been selected as the organization’s Executive Director, replacing outgoing executive director Martin Hageman, who has been with Downtown Visions since its formation in 1994. Loshawn Maxwell has been promoted to Senior Director of Finance & Administration, and Norman Pernick has been appointed to the newly created position of Senior Advisor. The three of them will comprise the organization’s Senior Leadership Team. 

Now celebrating its 27th anniversary, Downtown Visions was created to manage Wilmington’s Downtown Business Improvement District (WDBID), an area that has grown to encompass more than 70 square blocks containing 700 commercial buildings and some 550 street-level independent businesses. Clean and Safe initiatives have always been and will always be at the heart of Downtown Visions’ mission; DTV’s uniformed Cleaning and Safety Ambassadors are on the street year-round, seven days a week. The Cleaning Ambassadors pick up litter, empty trash receptacles, remove graffiti, power-wash sidewalks and clean up leaves and weeds. The Safety Ambassadors work in tandem with the Wilmington Police Department to keep Downtown safe by providing high-visibility patrols on foot and bike as well as safety escorts and property checks. In addition, Main Street Wilmington is a vital part of Downtown Visions’ initiative to promote the economic health and sustainability of Downtown Wilmington. Main Street Wilmington follows a nationally recognized framework for community-driven revitalization. Main Street Wilmington transforms ideas into action for a better Downtown and fosters a spirit of community teamwork to strengthen, revitalize and broaden Downtown Wilmington’s economic base. 

“Since Downtown Visions was established 27 years ago, Downtown Wilmington has undergone countless changes — the most significant being its evolution from a strictly-business district to a residential and business district,” said Adam Landis, Chairman of the Board of Downtown Visions. “Marty Hageman has proven to be a consummate pro, leading Downtown Visions by staying nimble and helping to establish Downtown Wilmington as a vibrant place to work, live and play. What sets our Business District apart from others is the active role our small businesses play in maintaining and growing this thriving community. Downtown Visions plays a key role as a partner to downtown businesses. We thank Marty for his incredible 27-year tenure as Executive Director and look forward to Mike building on Marty’s work with Loshawn and Norm rounding out his management team.” 

Maggitti has been with Downtown Visions since 2007, most recently as Deputy Executive Director. Over the past 14 years, he has also served as Director of Operations and Director of Safety. Prior to joining Downtown Visions, Maggitti spent 25 years as a Wilmington police officer, retiring at the rank of Captain. Maggitti earned a Master of Public Administration and a Bachelor of Arts in Criminal Justice from the University of Delaware. 

Like Hageman, Maxwell has been a part of Downtown Visions since its inception, having joined its founding organization, Wilmington 2000, in 1994. Over the past 27 years, Maxwell has held the positions of Director of Administration, Office Manager and Office Assistant. In her new position, she will be responsible for overseeing all aspects of Downtown Visions’ financial, administrative and human resource matters. Maxwell earned a Bachelor of Science degree in Management from Goldey-Beacom College. 

Pernick, an attorney and founding member of the Wilmington office of Cole Schotz, P.C., has been a board member of Downtown Visions since its inception in 1994 and served as its Board Chair from 2010 to 2019. He is also a founding member of the Main Street Wilmington program, serving as its first Board Chair from 2006 to 2014 and a member of its board since 2006. Pernick will focus his efforts on strategic planning, personnel development and external relationships. 

About Downtown Visions 

Downtown Visions is a registered 501 C (3) nonprofit that manages the Downtown Wilmington Business Improvement District. Its mission is to create, manage and promote a quality environment for people who live, work and visit Downtown Wilmington. This is accomplished by collaborating with the public and private sector entities in neighborhood revitalization and stabilization, through clean and safe initiatives, small business development, retail recruitment and retention, job creation and economic development. Downtown Visions also runs the Downtown Wilmington Main Street® program, receiving grants to fund community development programs. 

Downtown Visions Safety Ambassador Praised on Brandywine Buzz!

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In a post on Brandywine Buzz, local blogger Tracy Murphy details her recent experience with Downtown Visions Safety Ambassador, Reggie, who assisted with the return of lost property. Reggie couldn’t be more deserving of the praise, and we thank Tracy for the kind words!

In case you didn’t know, Downtown Visions Ambassadors offer cleaning and safety support 7 days a week in the Downtown Central Business District. Each Safety Ambassador receives over 80 hours of in-house training in addition to field training on topics such as crime prevention, customer service, local history, and local attractions. Next time you see one of our uniformed ambassadors (in bright yellow clothing), don’t hesitate to approach them and request information about downtown! They can give you directions, information on restaurants, hotels and local shops — just ask. You can also request a free safety escort by calling (302) 425-4200 x1 to request a free Safety Escort anywhere within the neighborhood during operating hours from 6AM to 12AM.

Read an excerpt of Tracy’s experience below:

“I decided to attend a public event declaring racism a public health crisis (it is) and, since I would be in downtown Wilmington, I added on a lunch with a board member. This was the kind of thing I did ALL THE TIME in the before times. Looked at the calendar, figured out based on location and timing what else I could squeeze in, arranged it. I did this in my sleep in the before times.

So, I parked the car on Market Street and went to park using the parkmobile app but it had been so long since I had used it that the card had expired so I used my last 5 quarters to park (relevant later) and walked to the event. For late-April, it was FREEZING and afterward, I hustled back to my car to move it to a spot closer to the restaurant and put a dime in the meter and figured I’d get to the restaurant, order a hot beverage, and re-do the parking app while I waited.

Except when I reached into my bag to get my wallet to use the credit card to update the app, no wallet. I dash to the car, retrace my steps, look in the car, no wallet. Panic sets in. All I can picture is spending the next week dealing with cancelling cards, disputing charges, getting a new license, and then the real panic - my vaccine card was in there. UGHHHH. Actual panic. Sweating, short of breath, heart racing. Just panic. I spend the next ten minutes on the phone, alerting my Chase card, husband, and board member; the lovely restaurant host was so helpful when I couldn’t even pay for my hot tea; and then I walked back out to my car and THE DOWNTOWN VISIONS GUY WALKING BY WAS HOLDING MY WALLET.

Seriously. Like, he walked by me with my wallet. After confirming it was mine, we peeked inside - cash, cards, license and holy vaccine card inside! Panic abated, leading to sheer elation. Showing him my vaccine card, I asked if he’d accept a hug from a fully vaccinated Delawarean. He said yes, and so that is the story of how hugs are back and how I don’t know how to live in the world anymore.”

Click here to read the full story on Brandywine Buzz.

We want your feedback: 2021 Downtown Benchmark Survey!

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Downtown Visions want to hear from you! Please take a few moments to complete our 2021 Benchmark Survey so that we can better serve our Downtown Wilmington, DE community. The survey should take less than 5 minutes to complete.

Support Downtown Visions This Giving Tuesday

Downtown Visions Wilmington DE

Through our various initiatives ranging from Safety Ambassadors to Façade Improvement, Downtown Visions works to show the world what an amazing place Downtown Wilmington, Delaware is every day. Our mission is to create, manage, and promote a quality environment for people who live, work, and visit our thriving neighborhood.

During this unprecedented year, Downtown Visions remained committed to the Downtown Wilmington DE community and increased their efforts to help our small business owners get back to business.

  • Our Cleaning and Safety Ambassadors are essential to the district and continued working 7 days a week from 6AM to 12AM throughout the pandemic. Our crews also provided immediate clean up after the civil unrest in June.

  • Downtown Visions implemented new programming to encourage patrons to visit Downtown and support our small businesses, including Curbside Wilmington, Free Valet Parking, and the Dine Downtown Deal.

  • Downtown Visionsalso aggregated relief and recovery resources for small business assistance and regularly shared this guidance with business owners.

We plan to continue our mission, but we need your help to maintain our growing community now more than ever before. Please consider donating to Downtown Visions this #GivingTuesday and support our efforts to preserve, progress, and promote Downtown Wilmington!

Downtown Visions also accepts donations via check. Our mailing address is:

Downtown Visions
PO BOX 2000
Wilmington, DE 19899

Every dollar you donate produces an $18 dollar return to the local economy. Downtown Visions is a 501 C (3) non-profit #51-0362299. All contributions are completely tax-deductible and qualify for community reinvestment.

Your contribution will assist in the restoration and improvement of downtown buildings through our many initiatives and earn permanent sponsor recognition. By supporting our Main Street Program, you’ll provide grants to new and existing businesses within the Business Improvement District, and fund community events throughout the year.

Your investment will bear dividends for years to come. We thank you in advance for your generosity this giving season!

Contact us for more ways to support Downtown Wilmington and contribute to our community projects.

Best of 2019: Downtown Visions Year in Review!

As we kick off 2020 and begin a new decade, let’s take a look back at the best year yet for Downtown Visions and Main Street Wilmington. 2019 was filled with growth for Downtown Wilmington, and we are thrilled to have aided in the progress.

Downtown Visions mission is to create, manage, and promote a quality environment for people who live, work, and visit Downtown Wilmington. We do this through a variety of initiatives, including our Main Street Wilmington program. As a Main Street community, Downtown Visions not only preserves historic buildings, but also focuses on small business recruitment, marketing, and promotion.

This past year we achieved our mission through a number of efforts supporting our small businesses. We held monthly Merchant Meetings for Downtown business owners to share ideas and connect with each other. We provided event support for city-wide festivals, like the Ladybug Festival and Downtown Brew Fest, and ongoing marketing support through our social media channels and blog.

Through our Facade Improvement Program, Cavanaugh’s received a grant from Downtown Visions, Comenity Bank and Bank of America to complete a major renovation process that restored their historic building to its former glory in honor of their 30th anniversary on Market Street. We also awarded a grant to LRS Capital Partners for restoring a longtime vacant property on 8th Street.

We also launched two new marketing campaigns to drive traffic during historically slow weeks. Made on Market and Market Made: 12 Days of Christmas were completely free for businesses to participate in simply providing an exclusive offer valid during the week of the campaign. In partnership with New Market Wilm, we handled the creation and promotion of graphics, posters, advertisements, and social media posts during the campaigns.

In March, we attended the National Main Street Conference in Seattle and was an American Express presenter for Small Business Saturday. During the conference, we were awarded a $500 grant towards our Small Business Saturday campaign in Downtown Wilmington.

In December, we hosted the very first Pop-Up Holiday Village and launched our holiday lights display in Willingtown Square. The Pop-Up Village took place after the Wilmington Christmas parade and drew over 600 visitors to the pop-up alone. Vendors saw a boost in sales and expressed positive feedback from the event.

“I thought the event went really well. It was well organized, and it gave us an opportunity to be exposed to new customers,” said Delaware Originals. “I really appreciated the tent being provided as this was a big plus!”

Last, but certainly not least, Downtown Visions celebrated the opening of 20 new businesses within the Central Business District in 2019. These businesses include: Dunkin, BoostMobile, DECO Food Hall, IM Coffee, Wildwich, Girard Craft & Cork, WHYY, Makers Alley, Torbet Social, Faire Market & Cafe, King Creative, Studio Nurture, Drip Café, Three Kings Kustoms, Blitzen, The Chicken Spot, El Diablo, Green Box Kitchen, Jet Phynx, Wilmington Land Bank Conservancy, and ArchCraft.

Downtown Visions works to show the world what an amazing place Downtown Wilmington, Delaware is every day, and we could not do so without help from our incredible community. Please consider donating to Downtown Visions and support our efforts to preserve, progress, and promote Downtown Wilmington all year long!